We are manufacturers, selling direct to the public with a no frills, no middleman service. It is an online service and savings we make as a result are passed directly to you, our customer. Smartpoly also have a network of company trained and approved re-sellers happy to carry out installation and provide a comprehensive range of window blinds. It's a fully guaranteed, bespoke service. Email your request for an approved installer.

We are manufacturer controlling the entire process from sourcing the PET film from the world’s largest producers in Japan to overseeing the metallization and lamination process. At Smartpoly we like to sleep at night and only supply products which are tried, tested and fully guaranteed.

Simply e-mail your question and our team of experienced technicians will reply, generally within the hour (10am to 5pm Monday to Friday) by e-mail. If we feel we need to talk to you we will call you.

It doesn't! In as much as it performs the same function, (keeping your conservatory cool) it is exactly the same. However, there are differences. Polycool's published technical data gives a film thickness of 63 microns. It doesn't state if this refer's to a flat or embossed film. In any event, it is considerably thinner than our product at 75 microns (flat) 110 microns (embossed film). Based on Polycool's published data, Smart Poly inserts are almost 50% thicker. To be fair, Insu's product appear to be the same thickness as ours.

It’s a big question with a long answer. If you use the Polycool recommendation and install the "u" shape you are creating an opportunity to build up heat in the polycarbonate. Polycarbonate expands and contracts as its temperature rises and falls. By creating higher than normal temperatures within the polycarbonate you will increase the rate of expansion and contraction. Whilst in the short term this may not be a problem the long term effects have yet to be determined! Moreover, by creating a higher temperature in the top cavity you may be increasing the chance on condensation in the polycarbonate's lower cavity. The primary cause of condensation is standing water in gutters. As the water evaporates, the moist air rises and is sucked into the cavities which are of a higher temperature. Both Insus's and Smart Poly Inserts minimise heat build up in the polycarbonate and our own experience has shown that where condensation exits, in 99% of cases it disappears when inserts are fitted. What our product and Polycool's have in common is that they both expand and contract with the polycarbonate as they are held under slight compression. Insu's rectangular profile simply sits in the cavity. Unless, you flatten Insu's profile before insertion you always run the risk of light seepage with little slivers of light adversely affecting the visual appearance. It defeats the object of having a folded profile in the first place. One final point; its common sense to get the reflective surface as close to the source of the heat (suns solar energy) as possible. The closer to the top of the poly the better.

The product is tried and tested over a period of time. The technology was developed back in the thirties in the USA. Since the fifties, the technology has been used to reduce solar gain through glass all over the world. It is the worlds most used solar control medium. You can see the technology on many office buildings that have a mirror like appearance on their windows. In the UK, the concept of using the technology within polycarbonate was developed by David Anderson of Insu. To date over 10,000 conservatories throughout the UK have Solar Inserts in their polycarbonate roofs. It’s a customer driven product.

Yes, we give a 10 year replacement guarantee against failure in terms of delaminating, peeling or cracking. Will it last the lifetime of you polycarbonate roof? The fact is no one knows. Polycarbonate has a life of 15 to 25 years. To the best of our knowledge the oldest polycarbonate roof with inserts still working is approximately 12 years old (At time of writing).

It’s an issue raised on Polycool’s web site literature. We wouldn't have a clue is the simple answer. NASA refused to talk to us (understandably). However, we have established from their research web site that commercial polyester (PET) films have been tested for use in space. Our opinion is that a variant of a core technology may have been applied however, if you were to ask us if the actual film has been used we think it is highly unlikely. For those of you that feel it’s an important issue and have time on your hands here’s the NASA web site http://techreports.larc.nasa.gov/ltrs/ltrs.html..... good luck!

If the answer is yes to the following questions, just about anyone can carry out an installation.

Can you gain access to all your gutters from a pair of steps?

Is the roof free from opening roof vents?

If you cannot gain access to all the panels i.e. your panel runs into a valley or gutter, you will have to remove the panel. This is not a difficult job and is covered in our fitting instructions. However, you may consider using an experienced installer to assist you.

Yes, we have independent experienced installers located throughout the UK.We also have over 150 Approved Installers offering a bespoke fitting service. They also offer a wide range of blinds for home and conservatory.

Yes, you will loose a little light from your conservatory. However, it is much less than any other solar control medium. It’s true you can often retract blinds, but when they are closed you loose virtually all the light penetration through the roof. We have many customers who have installed Solar Inserts into Bronze and Opal roofs to great effect. The reality is that it’s the adjoining rooms that suffer the most. The rule of thumb is that if you have an adjoining room with no other natural light source, it will be slightly darker.

Generally, plants need visible light and UV to grow. Although 99% of UV is eliminated from penetrating the roof, enough visible light and UV penetrated through the windows to ensure plant growth. What plants do not like is constant high temperatures. Smart Poly Inserts reduce the heat in your conservatory.

Yes. The only way of preventing fading is to cover the items completely. However, the rate at which fading occurs is reduced dramatically extending the life of your furnishings and fabrics.

Yes glare from the roof is reduced by up to 80% which will make your conservatory more comfortable. To further reduce glare, window blinds or window film should be installed.

Smartpoly’s range of Smart Poly Inserts provide outstanding performance however, Smart poly’s Gold/Gold insert is the Rolls Royce of inserts. It is almost three times as thick as polycools inserts and the gold appearance actually gives a better visual clarity and therefore a better light quality than an insert which incorporates silver.

Yes. Solar Inserts are suitable for all polycarbonate and PVC roof structures. Our technical personnel will help you identify your requirements.

Yes, simply request a free sample by following the instructions on our homepage.

Yes, when purchasing via the website the price you are quoted on line is the price you will pay. Your order will be confirmed by e-mail. The amount supplied should cover the net sq. area of polycarbonate roof stated on the calculator after you have entered your details. If for any reason you run short, additional rolls are available in 50 linear meter reels at a pro rata cost plus postage. All quotes given online are valid for 30 days.

Delivery is free to Mainland UK, on solar insert orders over £75. There may be an additional charge for deliveries outside Mainland UK.

In the unlikely event that you have any remaining rolls of insert (rolls must be unbroken/unused) after you have finished your conservatory installation, you may return them to us within 30 days of recieving your purchase. All returned goods must be accompanied by a returns form, which can be found in your purchase paperwork. A pro-rata refund will be given given for the number of un-used rolls returned. Terms and conditions apply, please ask for details or review the returns note.